Benjamin Jones, CEO of BCWSA, announced today that none of its customers will face a shutoff of water or sewer services over the next 90 days.
“We want our customers to know that in these trying times they will have the guarantee of clean water and sewer service without interruption,” Jones said. “We are all in this fight together and we will come out of it together.”
The policy covers all customers in Bucks, Chester and Montgomery Counties.
If someone is unable to pay their bill during the 90 day period, Jones says they can call BCWSA to set up a payment plan.
Additionally, no employees at BCWSA have faced termination due to the ongoing pandemic.
“BCWSA is a critical emergency service utility and our employees are our most valuable resource in providing essential safe drinking water and critical sanitary treatment during this difficult time,” Jones told WBCB. “Our employees continue to work daily to ensure the safety of the water supply to the 500,000 people served in Bucks, Chester and Montgomery counties.”
The BCWSA Board of Directors approved the decision to not shutoff water at Monday night’s meeting.